The Business of Healing™
Home of Trauma-Informed Hospitality™ — trauma and gender-based violence-informed certification, consulting, and training for hospitality teams.
About Us
The Business of Healing™ is a trauma-informed consulting and education company founded by Jessica Muñoz, LMHC, focused on gender-based violence prevention, trauma case conceptualization, and the early interruption of harm.Its flagship offering, Trauma-Informed Hospitality™, provides trauma and gender-based violence-specific certification and live training for hotels, resorts, restaurants, private clubs, nightlife, retreats, and mixed-use residences.Our work sits upstream.We help professionals, organizations, and hospitality teams understand the clinical, relational, cultural, and systemic patterns behind sexual assault, coercive control, psychological abuse, PTSD, and retraumatization by systems meant to help.The burden to conceptualize trauma should never fall on the survivor. The Business of Healing™ exists to help the people and institutions around survivors develop the trauma literacy, operational judgment, and pattern recognition needed to recognize harm earlier, respond more effectively, and reduce the conditions that allow violence to escalate.This work is grounded in applied psychology, independent mental health licensure, longitudinal PTSD treatment, survivor leadership, and direct clinical experience with trauma beyond the immediate crisis phase.At its core, The Business of Healing™ protects raw, culturally rich trauma narratives from being flattened by systems, institutions, and trainings that miss the complexity of lived experience.
Trauma Therapy for PTSD, Sexual Assault, EMDR & Men’s Mental Health
Jessica Muñoz Therapy is a trauma-focused psychotherapy practice for adults navigating PTSD, complex trauma, sexual assault, coercive control, relational trauma, anxiety, men’s mental health concerns, and retraumatization by systems meant to help.Founded by Jessica Muñoz, LMHC, the practice provides evidence-based trauma therapy grounded in applied psychology, clinical containment, assessment, treatment planning, and depth. Jessica’s work helps clients understand the emotional, relational, cultural, and systemic patterns shaping their symptoms, relationships, self-protection, and survival responses.Therapy is not only a place to label emotions. It is a place to make sense of what happened, identify what is still being carried in the body and nervous system, and build a life guided by clarity, values, safety, and self-trust.Jessica’s clinical approach integrates trauma-focused therapy, EMDRIA-trained EMDR therapy, CBT, motivational interviewing, and culturally responsive case conceptualization. Her work is especially focused on survivors, adults healing from trauma, clients seeking a sexual assault therapist, and men seeking therapy that can hold complexity without flattening their story.Jessica Muñoz Therapy serves adults in New York through virtual psychotherapy, with a focus on trauma recovery, PTSD treatment, complex trauma therapy, sexual assault therapy, coercive control recovery, anxiety, relational trauma, men’s mental health, EMDR therapy, and culturally responsive care.
Thank You
"I endeavour to protect and make space for the raw, unedited voice of trauma, for that is where truth, justice, and healing live."— Jessica Muñoz, LMHC